If your order was not produced as you requested, you may return it within 60 days of receipt for prompt replacement, refund or credit (excluding postage & handling)*. Please follow the instructions you received with your order or contact our customer service department at firstname.lastname@example.org for instructions.
*Please note that all internet orders are produced exactly as entered by the customer. No replacements or refunds can be made on orders submitted with incorrect information, or that have disregarded directions given by our site.
Please allow 10-14 business day for your order to be delivered*. Please note, items ship via UPS Mail Innovations and can take up to 24 hours to start tracking. If you have not received your order after 14 business days, Contact Us.
*Please note that the post office will not forward your package.
Sales tax will automatically be charged in states where we are required to collect tax. Please Contact Us with any questions.
Our site can give you some of the specials described on our advertisements. On the shopping cart, enter the "Dept.#" which appears next to "CURRENT LABELS" on your ad's order blank. Please include the letter if applicable (example - 592361A, 565121B). If the site accepts the Dept.# you provided, it will continue to be displayed in the box at the top of the cart page (if it does not stay in the box, the site did not accept it). If this Dept.# has "specials" that apply to the products in your cart, you will see a discount amount appear next to the item, and the merchandise total will update to reflect that discount. Only one department number allowed per order.
*Please note that the postage and handling shown on your advertisement may not be reflective of postage and handling fees we currently charge on the site.