Once an order is submitted to us through any medium, we CANNOT, even with notification, stop it and/or make a change to it. We receive approximately 30,000 pieces of correspondence on a daily basis. This factor, in conjunction with our production process makes it both physically and mathematically impossible to "flag" one particular order and alter it in any way.
If your order was not produced as you requested, you may return it within 60 days of receipt for prompt replacement, refund or credit (excluding postage & handling)*. Please follow the instructions you received with your order or contact our customer service department at webcs@currentlabels.com for instructions.
*Please note that all internet orders are produced exactly as entered by the customer. No replacements or refunds can be made on orders submitted with incorrect information, or that have disregarded directions given by our site.
If you have ordered non-personalized products, most or all of them will ship together in one box. If you have ordered personalized products, most are shipped separately as they are produced. Please allow up to 3 weeks from the day we ship each package for it to arrive. If you have not received the rest of your order in that time, please Contact Us.
Sales and use tax will be added to all orders delivered to Colorado, Washington, and Minnesota.
Current Labels is not required to and does not collect sales tax on orders placed in Kentucky, Louisiana, Oklahoma, Rhode Island, South Dakota, Pennsylvania, Vermont, and Puerto Rico. However, orders delivered to these states will be subject to sales or use tax, unless the purchase is specifically exempt. Orders placed via Internet, by catalog, or by other remote means are not automatically exempt from sales or use tax. State law requires that a consumer’s sales or use tax be paid annually on the appropriate tax forms.
If your total purchases with us for delivery to Pennsylvania, Puerto Rico, Vermont, or Rhode Island total an amount over a threshold determined by these states or territories, we will send you an annual purchase summary by the following year to help you accurately file your use tax returns.
Please note that we are required by law to provide the states of Rhode Island, Pennsylvania, and Vermont, and the territory of Puerto Rico with an annual statement that includes your name, billing address, shipping address, and the total dollar amount of your purchases. No other details of your purchases will be included on the statement.
Please
Contact Us with any questions.